Objectives

Here you acquire all 3 e-learnings as a bundle. The aim is to impart knowledge of customer journey mapping as well as its transfer and practice-oriented application in a process-oriented organization.

Training content

Additionally, we recommend the e-learning "Process Management Basics". The e-learning is not included in this bundle and must be booked separately.

Target group

  • Managers and employees who want to drive forward the topic of customer orientation
  • Managers and employees Organization
  • Managers and employees Corporate and Personnel Development
  • Managers and employees from all divisions with customer contact
  • Managers and employees Process Management

Seminar program

The e-learning course is part of the seminar Process-oriented Customer Journey Mapping. The seminar includes 4 e-learning modules and a 1-day intensive training and costs 1,170 euros net.


Kommende Termine

Bundle of 3 e-learning modules


Start:
31.12.2024, 12:00
Ende:
31.12.2024, 14:00
Ort:
BPM&O E-Learning Plattform

Online
Preis:
237,- EUR zzgl. 19% MwSt.

Fakten

Dauer
90-135 minutes
Ort
Online
Teilnehmer
unlimited
Preis
€ 237,- netto

Ansprechpartner

Corinna Weimer

Seminarkatalog