ObjectivesHere you acquire all 3 e-learnings as a bundle. The aim is to impart knowledge of customer journey mapping as well as its transfer and practice-oriented application in a process-oriented organization.
- E-Learning "Perspective change and Customer Journey Mapping"
- E-Learning "Customer Journey activities and touchpoints"
- E-Learning "Merging Customer Journey and business processes"
- Managers and employees who want to drive forward the topic of customer orientation
- Managers and employees Organization
- Managers and employees Corporate and Personnel Development
- Managers and employees from all divisions with customer contact
- Managers and employees Process Management
Seminar programThe e-learning course is part of the seminar Process-oriented Customer Journey Mapping. The seminar includes 4 e-learning modules and a 1-day intensive training and costs 1,170 euros net.
Bundle of 3 e-learning modules
237,- EUR zzgl. 19% MwSt.
€ 237,- netto