E-Learning “Process-oriented Customer Journey Mapping” (Bundle)

Name: E-Learning “Process-oriented Customer Journey Mapping” (Bundle)
Start: 2023-12-31T09:30:00+00:00
End: 2023-12-31T17:30:00+00:00
Location: Online

Objectives

Here you acquire all 3 e-learnings as a bundle. The aim is to impart knowledge of customer journey mapping as well as its transfer and practice-oriented application in a process-oriented organization.

Training content

Additionally, we recommend the e-learning "Process Management Basics". The e-learning is not included in this bundle and must be booked separately.

Target group

Managers and employees who want to drive forward the topic of customer orientation
Managers and employees Organization
Managers and employees Corporate and Personnel Development
Managers and employees from all divisions with customer contact
Managers and employees Process Management

Seminar program

The e-learning course is part of the seminar Process-oriented Customer Journey Mapping. The seminar includes 4 e-learning modules and a 1-day intensive training and costs 1,170 euros net.