With the help of process analysis, it is possible to identify weak points, potential improvements and reasons for possible deviations between the As-Is and To Be performances of the process. In addition to weaknesses, potentials can also be examined in order to make well-formulated suggestions on how blocking factors can be reduced and supporting factors can be strengthened.

In this e-learning, you will learn methods of process analysis to derive improvement measures. In doing so, you provide a solid foundation for process optimization.

Training content

  • Getting familiar with systematic approaches for the analysis of processes
  • Applying methods of analysis
  • Assessing deviations and weak points
  • Finding optimization potentials
  • Identifying and prioritizing measures

Target group

  • Managers and employees Process Management
  • Managers and employees Organization
  • Managers and employees Corporate and Personnel Development
  • Process Manager; Process Analysts, Process Coordinators
  • Managers and employees Quality Management
  • Managers and employees Information Technology
  • Managers with process responsibility

Certificate program

Certification as Operational Process Manager (TÜV)
The e-learning “Analyzing processes” is part of the certificate program for “Operational Process Manager (TÜV)” as blended or digital learning. The certificate program includes 8 e-learning modules and a 3-day (online) intensive training.

If the seminars “Process Management Basics (classroom or digital)” and “Operational Process Management” as classroom training or blended learning or digital learning are booked at the same time, a package price of € 3,590 net applies.

After completing the seminar program, you have the opportunity to take part in the certificate examination for “Operational Process Manager (TÜV)”. The certificate exam will take place on the last day of the seminar “Operational Process Management” from 3:30 pm to 5:00 pm. The examination fee is € 265 net.

Please note the admission requirements in the examination regulations.

Kommende Termine

31.12.2021, 09:00
31.12.2021, 17:00
79,- EUR zzgl. 19% MwSt.


45-60 Minutes
€ 79,- netto


Corinna Weimer


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