The goal of this seminar is to impart knowledge and practice-oriented tools of Operational Process Management (OPM). The management of processes is an essential task of managers and employees responsible for process performance and execution.

The participants learn how processes can be managed and improved in a goal-, competence- and resource-oriented manner. In addition, essential methods are taught that foster acceptance and support among all process participants. Our didactic concept is always geared towards underpinning the methodical seminar content with reflected application of the acquired knowledge. Group work, case studies and the exchange of experiences among participants play an important role.

This seminar can be conducted as an classroom training, as blended learning or as an 100% digital training.

In this 100% digital variant "Operative Process Management - digital", the participants complete 8 e-learning modules for imparting knowledge and a 3-day intensive online training for the practical application.

The e-learnings are available to participants for a period of 3 months after receiving access to the BPM&O E-Learning Platform.

The online training takes place using the interactive platform BPMO.digital. To participate, you need a computer with a microphone installed and stable internet access. We also recommend an installed camera and a headset (not necessary).

Target group

  • Managers and employees Process Management
  • Managers and employees Organization
  • Managers and employees Corporate and Personnel Development
  • Process Manager, Process Analysts, Process Coordinators
  • Managers and employees Quality Management
  • Managers and employees Information Technology
  • Managers with process responsibility


  • E-learning "Operational Process Management" (8 modules)
  • Exercises in Operational Process Management
  • Change Management
  • Practical examples
  • Transfer / Exchange


This seminar requires basic knowledge of Process Management, such as that imparted in the seminar Process Management Basics. Participation in the seminar Process Management Basics is not included in the seminar price and must be booked separately.

Basic knowledge can also have been acquired during university class, participation in seminar at other training institutes or through professional experience in Process Management.

To participate in the certification examination for Operational Manager with TÜV Rheinland Certified Qualification, basic knowledge of Process Management must be proven by means of a practical evidence (form). Please do not hesitate to contact us!

Certificate program

Certification as Operational Process Manager with TÜV Rheinland Certified Qualification
If the seminars Process Management Basics (classroom or digital) and Operational Process Management as classroom training or Operational Process Management as blended learning or digital learning are booked at the same time, a package price of € 3,990 net applies.

The certificate exam for Operational Process Manager with TÜV Rheinland Certified Qualification takes place on the last day of the seminar Operational Process Management from 3:30 pm to 5:00 pm. The examination fee is € 399 net and is included in the package price of € 3,990 net.

Please note the admission requirements in the examination regulations.

Please note

The open seminar dates are only available in German. We offer the conduct of this seminar in English as in-house training. For further information, please do not hesitate to contact us!



+ 3 days online training
€ 2.900,- netto


Corinna Weimer