Training goals

This e-learning serves as a first introduction to the principles of process management. It deals with the key terms and methods used to describe and manage processes. These are the tools for the systematic identification, analysis and documentation of processes.

Target group

  • Managers and employees Process Management
  • Managers and employees Organization
  • Managers and employees Corporate and Personnel Development
  • Process Manager; Process Analysts, Process Coordinators, Process Modeler
  • Managers and employees Quality Management
  • Managers and employees Information Technology
  • Managers with process responsibility

Training content

  • Key terms and definitions in process management
  • Elements of processes
  • Process outline
  • Roles in process management
  • Process model and Process map
  • Outlook on classroom training “Process Management Basics”

The e-learning video is part of the two-day Process Management Basics Training. It is included in the seminar price and does not have to be booked separately.

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The e-learning „Process Management Basics“ is part of the certification program for “Operational Process Manager (TÜV)” as blended or digital learning.

The certification program as blended or digital learning includes 8 e-learning videos and a 3-day intensive training (classroom or digital). The e-learning videos can be booked individually. If you book the entire e-learning series and the intensive training at the same time, the package price is € 3,330.- net.

After completion of the seminar program, you have the opportunity to take the examination in order to acquire the qualification of “Operational Process Manager (TÜV)”. The examination fee is € 265.- net.

Please note the admission requirements in the examination regulations.

The e-learning is available for a period of 3 months after activation (approx. 3-4 working days after booking).


45-60 min.
Number of Participants
Start Streaming
3 to 4 days after purchase
End Streaming
3 months after purchase
€ 79.- net

Contact Person

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